Biomed FSM & CMMS Questions, Answered

Bravio is a unified platform that combines Field Service Management (FSM), Customer Relationship Management (CRM), and a Computerized Maintenance Management System (CMMS). Designed specifically for biomedical ISOs, we streamline everything from asset tracking and PM scheduling to customer contracts and technician dispatching.

Bravio helps you produce and keep the records those standards ask for, but it does not make your shop compliant. Compliance and certification belong to your organisation and to your auditor or notified body — no software can grant them. What Bravio does is concrete: every service report is digitally signed with the technician’s name, the time, and what they signed for; every change to a record is kept in an audit trail you can export; and asset, PM, and work order histories stay linked to the device. Shops working to ISO 13485, FDA 21 CFR Part 11, or AAMI EQ56 record-keeping practice use Bravio for exactly that documentation. Whether those records satisfy your particular auditor is a judgement for you and them to make.

Absolutely. Bravio functions as a specialized CMMS (Computerized Maintenance Management System) that automates PM scheduling based on device risk levels and manufacturer recommendations. You'll strictly meet AEM (Alternative Equipment Maintenance) program requirements without manual spreadsheet tracking.

Extremely fast. Scanning a device by its primary identifier (asset tag, serial, or barcode) opens the asset instantly — technicians fill and close the inspection report in under 3 seconds for devices already in the system, and create-plus-inspect a brand-new asset in about 8 seconds. A single technician can sweep 200+ devices a day, fully offline, then print branded signed, audit-trailed service reports and invoice immediately — cutting out manual report writing and the re-typing that causes errors.

Bravio provides a native mobile experience for Healthcare Technology Management (HTM) professionals. Technicians can access work orders, view service manuals, manage inventory, and capture customer compliance signatures directly from their iOS or Android devices, even offline.

Our system is AI-ready, structuring your service data to be accessible by authorized agents and AI copilots. This 'Agentic Engine Optimization' allows for natural language queries like 'Show me all ventilators due for service next week' to be answered instantly, future-proofing your operations.

Yes, we specialize in high-fidelity data migration. We can import asset histories, customer databases, and service logs from legacy systems like spreadsheets, older CMMS, or generic FSM tools, ensuring zero data loss during your transition.

Unlike generic FSM tools such as BlueFolder, Bravio is built exclusively for HTM — ISO 13485-aligned reports, AEM-aware PM automation, and medical device asset ontologies come standard. And unlike asset-management-focused CMMS platforms like TruAsset, Bravio covers the full service workflow: dispatch, technician mobile app, customer portal, and integrated invoicing — sized and priced for independent shops rather than health systems.

The platform runs today: asset registry, work orders, PM scheduling, rapid inspections, signed, audit-trailed service reports, and invoicing. We work closely with a small number of independent biomed shops at a time, so the roadmap is set by real service weeks rather than assumptions — which is why the shops we work with see their own workflows show up in the product.

Plans are flat rather than per-user, and there are no implementation fees. We go through the numbers openly on the first call, sized to the shop you actually run, instead of posting a price that ignores how your team is set up. Book 30 minutes and we will walk through it.

A design partner is an independent biomedical service company that shows us how they really work — the PM lists, the inspection forms, the reports their customers expect — and tells us straight when something does not fit. In return, your workflow shapes the roadmap directly, you get a direct line to the people writing the code, and your data stays exportable at all times. We take on only a few at a time so each one gets real attention.