Field Service Management Software for HTM Teams
Dispatch the right technician, close work orders in the field, generate signed service reports with a full audit trail, and invoice the client — one platform for the entire biomed service workflow.
What is HTM field service management software?
Healthcare Technology Management (HTM) field service management software coordinates the work of biomedical technicians who service medical equipment across customer facilities — service requests, scheduling and dispatch, mobile work orders, service reports, and billing. Generic FSM tools handle scheduling and invoicing, but they are not built around medical devices or healthcare documentation. Bravio is FSM built exclusively for HTM: every work order links to a device-level asset history, every closed job produces an ISO 13485-aligned signed report, and PM programs run themselves in the background alongside repair work.
Everything included
Service Requests & Dispatch
Intake requests from customer portals, triage by SLA and equipment criticality, and assign the right technician instantly.
Mobile Work Orders
Technicians see jobs, asset histories, manuals, and checklists on iOS/Android — offline-capable for hospital basements and RF-shielded rooms.
Signed Service Reports
Every closed work order generates a digitally signed, ISO 13485-aligned service report automatically — no re-typing back at the shop.
Integrated Invoicing
Parts, labor, and travel roll into an accurate invoice the moment the work order closes. Faster billing, faster cash flow.
PM Program Automation
Preventive maintenance runs alongside repair work: risk-based schedules, due lists, and bulk reminders keep contracts compliant.
Customer Self-Service Portal
Hospitals submit requests, track status, and download compliance reports 24/7 — a competitive edge when bidding contracts.
Who uses Bravio for HTM field service?
- Biomedical ISOs dispatching technicians across hospitals, clinics, and surgery centers
- Biomed repair shops that pick up, service, and return equipment
- Imaging and lab equipment service companies
- HTM teams replacing generic FSM tools like BlueFolder or Jobber
How we work with you
Bravio is built around how your shop actually runs.
Not around how software companies assume it runs. The product is shaped by real service weeks inside independent biomed shops — their PM lists, their inspection forms, their report layouts. Yours get the same treatment.
We start by watching you work
A 30-minute session where you walk us through a real week — the PM list, the paper checklists, the spreadsheet nobody wants to touch. No slide deck.
Your workflow shapes the roadmap
If your inspection form, report layout, or PM cadence does not fit what we have built, we change the product. You see it ship in weeks, not quarters.
You talk to the people writing the code
No account manager, no ticket queue, no support tier. A direct line to the team building Bravio.
Your data stays yours
Import from spreadsheets, export everything whenever you want. If Bravio is not the right fit for your shop, we will tell you on the call.
What to expect
Book a 30-minute working sessionYou will be talking to the team that builds Bravio — not a sales rep.
- Asset registry, work orders, PM schedules, rapid inspections, signed and audit-trailed service reports, and invoicing — all in production today.
- The people building Bravio are the people you deal with. No account manager in between.
- We go through pricing openly on the first call, sized to the shop you actually run. Flat plans, no per-user tiers, no implementation fees.
- Bring your equipment list and your report format. You will see Bravio running on your own data before you commit to anything.
Frequently Asked Questions
How is HTM field service software different from generic FSM?
Generic FSM (BlueFolder, Jobber, ServiceTitan) handles scheduling and invoicing, but is not built around medical devices, PM programs, or healthcare documentation. HTM-specific FSM like Bravio links every job to a device-level asset history, produces ISO 13485-aligned signed service reports automatically, and runs AEM-aware PM schedules alongside repair work.
Does Bravio combine FSM and CMMS in one platform?
Yes. Bravio is both: field service management (dispatch, mobile work orders, quoting, invoicing) and a full biomedical CMMS (asset lifecycle, PM automation, compliance reporting). Biomed shops run one system instead of two.
Can technicians use Bravio offline inside hospitals?
Yes. The native iOS and Android apps work offline — technicians complete checklists, capture photos and signatures, and the app syncs when connectivity returns.
How quickly can a biomed service team get started?
Most teams are live within days. You sign up online, your workspace is ready within a business day, there are no implementation fees, and Bravio includes free high-fidelity migration of assets, customers, and service histories from spreadsheets or legacy systems.
Evaluating alternatives? See how Bravio compares to TruAsset, MaintainX, BlueFolder & more →